Unlock the Potential of Your Website! A Few Simple Tweaks Could Transform Your Results!
Our WordPress support and improvement plans are tailored to assist you in enhancing any area of your site, including design, lead generation, integrations, and SEO optimization. Whatever your needs may be, our experts are ready to help you implement solutions. The more time we have, the faster we can make changes and improvements.
On our WordPress optimised servers
Find and stop any backdoors
Your tasks will take top priority
Server and cloud backups
Let us stop the annoyance
daily automated scanning and patching
Done for you each month
Save money with our premium wordpress improvement tools
Unlike other WordPress support agencies, we don't operate on a "use it or lose it" policy. Any unused support time rolls over to the next month, allowing you to accumulate it for bigger or more complex tasks. You can build up your time for up to 12 months. And even if you decide to stop your support plan with us, we'll still honour any accumulated time for an additional 90 days.
Offer Expires 16th Jan 2025
When you join one of our support plans, you are fully protected by our 30-day Satisfaction Guarantee. If you don’t feel like you’ve received value and you decide to cancel within the first 30 days, that’s fine – let us know, and we’ll send you a refund. We’re confident that you’ll find our service helpful and valuable, and we won’t make you beg or invoke any crazy terms and conditions – if you’re not satisfied within your first 30 days, we’ll refund you without fuss.
Boost your website's performance with our time-saving SEO and content addons. Maximize your results and elevate your rankings
We offer a monthly search engine optimisation package exclusively for our WordPress Support plan clients. So, if you want your website to rank at the top of Google for certain keywords, after a detailed analysis of your website, competitors and potential keywords, we will start working on getting you ranked for six keywords. Every month, we will also build backlinks to your website and make changes to help you rank better. You’ll receive a monthly report to show you our ranking improvements.
Do you need help generating content for your website? We understand the struggle. Even with the help of AI content generators, constructing an impactful sales page or an SEO-friendly blog post can be challenging. That’s where our content addon comes in. We can create a weekly blog, a compelling case study, or a new page for your service or product. Utilise the expertise of our copywriters and make your website stand out with Advanced Content.
To provide the best support for your WordPress site, we must assess it first. Fill out the form below to get started.
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Tell us about your website and the areas you are struggling with
We'll run a conversion audit, an SEO audit and a speed audit on the site for you. This will give us a clearer idea of the priority areas needing attention.
We'll present our findings on a live video call and discuss your priorities and the best plan for you.
Sign up, and we can start protecting and improving your site.
We’ll need an admin level login (yours), or you can create one.
Access to your domain name to migrate the site to or hosting. Any additional logins relevant to the site, typically third-party tools like Google Analytics, Zapier and Vimeo, to name a few.
We do prefer to use our servers. However, we’re happy to communicate with your hosting company to ensure it fits your needs. Oh, and if you’d like to move your website to our web hosting, we’re happy to do this for free as part of your support plan. It won’t affect anything on your site. It means we can help you even more by keeping you extra safe and supporting you quicker.
It’s really easy. Just email us what you need to change, and we’ll work on it as soon as possible.
If we need more information, we’ll let you know and may offer a video call to discuss it with you first.
If it’s a simple change, we’ll do it on the live version of the site. If it’s a big change, we may set up a staging version of your site to create it and allow you to review it before putting it live.
Well, firstly, we ask you to remain seated and keep calm. In all seriousness, though, it’s not something you need to worry about. We’re about ensuring these things DON’T happen. However, yes, occasionally, the odd gremlin sneaks through, but we’ll know about it right away and sort it out for you. After all, it’s why we’re here.
Working with us has its ‘privileges’, which are in the form of us saving you money by using our plugin licences so you don’t have to pay for them. These typically include Gravity Forms, WP Fusion, Elememtor, and Learndash, to name a few.
There might be the odd occasion where you require a premium plugin, which you’ll understand is at your own cost, and we will need you to supply both the files and license for us to get things set up for you.
You can pay for your support plan via Credit Card or Direct Debit. The billing will run on the same date each month, and you will be charged without lifting a finger.
Yeah, if you need more time or you’re not using the time on one of the higher plans, let us know, and we can upgrade or downgrade your account for you at any time.
Absolutely. You’re free as a bird, our friend.
We are all about building a valuable relationship with you and your website, so we would hate to see you go, but we know financial needs weigh on many decisions and don’t want to lock anyone in.
Your plan will end on your next billing date, so for example, if you cancel your plan on the 1st and your next payment is due on the 15th, your plan will end on the 15th
Sure, if you have any work you need to do that we can’t do inside the support plan you are on, you can buy blocks of Additional Time time. We’ll always give you a time and cost estimate before doing extra work. You’ll also benefit from a cheeky discount as a reward for being a support client with us.
Yeah, you can pay for 12 months of support upfront and get two months free when you do. Just let us know thats what you’d like to do, and we can arrange annual billing for you.
Turnaround times for various tasks can vary based on the size and complexity and the level it’s impacting your business. To give you an idea of how we prioritise tasks and the average timelines for completing certain tasks.
We use the following for our own Internal Support Turnaround KPIs
Website down, hacked or Payment system failure – 2-5 Hours
Content and Design Changes- 1 – 3 Days
Simple Feature requests – 1- 3 Days
New pages – 7 – 10 days
New Feature Requests – Quoted and timelines are given based on request
These examples are based on an average, and each task or site can be different, so we can’t guarantee these every time.
Yeah, you can view our support Terms and Conditions here – We’ll also need you to read and sign your service level agreement before you start your website support and maintenance service with us.
Stop guessing at a plan of action and let one of our experts analyse your site for you—free of charge.
You’ll get a detailed report with actionable recommendations and a priority list of missed opportunities—so you know precisely what to do and when.
