website maintenance service

Website maintenance and support that keeps your site growing

Good website maintenance should do more than keep your site online. Ours protects, maintains and improves your WordPress website month after month, so it actually gets better at growing your business over time.

Unlock the Potential of Your Website!

A few simple tweaks could
transform your results!
Our experts examine crucial elements such as site speed, SEO, design, and conversion-boosting factors.

Most websites stand still. Yours doesn't have to.

Most websites get built, launched, and then quietly stagnate. Plugins go out of date, performance slowly drops, opportunities to capture leads or improve conversion go unnoticed, and the site that started off so promising starts to fall behind.

Our support plans break that pattern. Yes, we handle the security, updates, backups and fixes you’d expect. But we also use your monthly time to improve the site, page by page, so six months from now your website is sharper, faster and working harder for your business than it is today.

A UK website maintenance company that does more than just maintain

Most website maintenance companies stop at updates and backups. We go further. As a UK website maintenance agency, we keep your site secure and current, then use your monthly time to make it better, so it works harder for your business every month.

That gives you the reliability of a dedicated web maintenance company, plus the forward momentum most providers never offer. From small fixes and website repairs to new pages and conversion improvements, it is all handled by one team that already knows your site.

Whether you are a small business in Warwickshire or a growing company anywhere in the UK, our website maintenance services keep you covered, supported and moving forward.

If a plan isn’t the right fit and you need a bigger piece of work, we also offer a full website redesign or a focused website tune up.

Melt Design handling WordPress updates and security so your website stays protected
  • Your website is business-critical and you can’t afford it to break
  • You know your site could be doing more for your business, but you don’t have time to drive it forward yourself
  • You’ve spent hours wrestling with plugins and updates that shouldn’t be your job
  • You want help connecting marketing tools, capturing leads or improving conversions
  • You’d love a partner who actively improves your site rather than just keeping it ticking over
If any of that sounds familiar, our care plans are built for you.

WordPress Website maintenance and support providers you can trust

A team you can actually rely on

We’ve been supporting WordPress and WooCommerce sites for over a decade, helping businesses of every size keep their websites secure, up to date and performing well.

Behind your support plan is a full team: developers, designers, UX specialists, CRM and email marketing experts, SEO professionals and analytics people. So whatever your site needs, there’s someone here who’s done it before.

Our promise is simple. Fast response times, quick turnarounds and the kind of service you can’t imagine working without.

Improving an existing Elementor website as part of a website maintenance plan

Start with a free website audit

We'll check your site's speed, security and overall health, then have an honest conversation about whether ongoing support would actually be useful for you. No pressure, no commitment.
website maintenance agency working on website repairs and improvements

Expert Support Time That Rolls Over.

Real, ongoing improvement built into every plan

The thing that makes our care plans different is what happens with your monthly support time.

Every plan includes protected hours each month, dedicated to making your website better, not just keeping it alive. Faster pages. Sharper copy. Better lead capture. New integrations. Improvements to the pages that matter most for your business. Bit by bit, every month, your website gets stronger.

And because unused hours roll over for up to 12 months, nothing goes to waste. Need a bigger push? Top up whenever you need to.

Use your time on the things that actually move your business forward:

  • Improving the pages that bring you customers
  • Speeding up your site to lift conversion and SEO
  • Setting up better lead capture, forms and integrations
  • Building new pages for new services, offers or campaigns
  • Tightening up SEO, content and on-page performance

Plans start from £85 a month, with an expert team always one email away.

You'll learn as you go

A good support plan shouldn’t keep you in the dark about your own website. As we work together, we’ll show you what we’re doing, why we’re doing it and how to spot opportunities yourself. You’ll come away from every conversation knowing more about your site, your visitors and what’s actually moving the needle.

Some clients want to be hands-on and learn the ropes. Others just want it handled.

Either way works. Your site, your call.

WHAT YOU GET WITH OUR SUPPORT PLANS

Everything your website needs, plus everything it could become

One monthly plan covering the essentials, security, updates, backups, fixes, plus dedicated time every month to improve your site so it keeps growing your business.

Improvement and Growth

  • Monthly improvements to high-value pages
  • Conversion rate optimisation on key forms and CTAs
  • Lead capture and follow-up automation
  • Performance tracking and recommendations
  • Quarterly reviews to spot the next opportunity

Security & Monitoring

  • Full security audit on signup with expert recommendations
  • Real-time threat detection and malware removal
  • Firewall, brute-force and spam protection
  • 24/7 uptime monitoring so we know about issues before you do

Design & Development

  • Content creation and image updates
  • Website redesign changes
  • Theme tweaks and design improvements
  • Plugin setup and new feature builds
  • Conversion-focused landing pages

SEO Optimisation

Performance & Updates

  • Monthly WordPress core, theme and plugin updates
  • Daily server and cloud backups
  • Speed and image optimisation
  • Technical fixes and troubleshooting whenever you need them

Marketing & Integration

  • CRM and email tool integration (ActiveCampaign, Keap, Mailchimp and others)
  • Tracking setup for Google Analytics, Search Console and ad platforms
  • SEO audits and improvements
  • Form setup, content uploads and contact list management

Ready to take your website off your to-do list?

If you’re tired of dealing with your website yourself, our care plans give you a dedicated team, monthly support time and a partner committed to making your site better month after month.

From £85 a month.

Wordpress Website Design & Development Icon
Our happy clients
You're in good company
Our care plan clients range from busy business owners who just want their site handled, to growing companies who want a partner actively improving their website month after month.
Still not sure?

Book a free audit and let's just have a look at your site together. No pressure, no commitment. If a care plan makes sense, we'll explain why. If it doesn't, we'll tell you that too.

WordPress Support Frequently Asked Questions

What information do you need to support my website?

Admin-level login to your WordPress site (we can create one if needed), access to your domain and hosting, plus any third-party tools we’ll be working with such as Google Analytics, Zapier or Vimeo.

Yes. We prefer to host with our own setup because it lets us support you more effectively and quickly, but we’re happy to work with your existing host if you’d rather stay put.

If you do want to move to our managed WordPress hosting, we’ll do the migration for free as part of your support plan, with no impact on your live site.

Yes. Broken forms, plugin conflicts, layout glitches, slow pages and error messages are all part of what your plan covers. If something breaks, email us, and we will fix it, usually faster than you would expect. For urgent problems like a site that is down, repairs jump straight to the top of the queue.

Just email us with what you need. Most simple changes go straight to your live site once we’ve made them. For bigger changes, we’ll set up a staging version so you can review before anything goes live, and we’ll jump on a quick call if we need to clarify anything first.

First, don’t panic. Most issues are caught by our monitoring before you’d even notice. But if something does slip through, we’re already on it. We’ll be in touch fast and have your site back up as quickly as possible. This is exactly what your support plan is for.

Yes, where possible. We use our own agency licences for popular tools like Gravity Forms, WP Fusion, Elementor and LearnDash, which saves you the cost. If you need a specific premium plugin we don’t already license, we’ll let you know upfront and ask you to provide the file and licence.

Plans are billed monthly via card or Direct Debit, on the same date each month. No invoices to chase, nothing to remember.

Anytime. If you need more support time or you’re consistently not using what you have, just let us know and we’ll switch you over.

Yes. We don’t lock anyone into long contracts. If you need to cancel, your plan ends on your next billing date, and that’s that. We’d rather have a happy client for years than a trapped one for months.

Yes. If you’ve got a project that goes beyond your monthly hours, you can buy extra time at any point. We’ll always quote upfront, and support clients get a discount on top-up hours.

Yes. Pay for 12 months upfront and you get two months free. Just let us know and we’ll set up annual billing for you.

It depends on the size and urgency of the task. As a guide:

  • Site down, hacked or payment system failure: 2 to 5 hours
  • Content and design changes: 1 to 3 days
  • Simple feature requests: 1 to 3 days
  • New pages: 7 to 10 days
  • Larger feature builds: quoted with a custom timeline

These are averages, not guarantees, but it’s how we prioritise behind the scenes.

Yes. You can view our support terms and conditions, and we’ll walk you through your service level agreement before you start. Everything’s in writing, nothing hidden.

Your website should be winning you work
Get your free web audit Worth £295

If it isn’t pulling its weight, we’ll show you why. One of our experts will review your site for free and send you a plain report, with the changes that matter most listed in order, so you know where to start.