Newlands Of Stow

Lead Generation Website for a Cotswolds Retirement Village

Lead generation website homepage for Newlands of Stow retirement village in the Cotswolds
Project Summary

Newlands of Stow is a luxury retirement village in the heart of the Cotswolds, offering independent living, assisted living, and CQC Outstanding-rated nursing care on one beautiful estate. Choosing a later-life home is a considered and emotional decision for families, so Newlands needed a lead generation website that reflected the quality of the place and gently guided enquirers towards a visit.

The previous site did not do the village justice. It looked dated next to the standard of the homes and grounds, and the routes to enquire were unclear. Brochure requests, tour bookings, and property enquiries were hard to find, and the leads that did come through were not flowing cleanly into the systems the team relied on every day.

We delivered a full redesign built around clear, low-pressure conversion paths. The new site keeps the brochure download, tour booking, and available properties within easy reach on every page, with a calm, confident design that matches the premium feel of the village. Behind the scenes, every enquiry now flows straight into the team’s CRM and marketing tools, so nothing slips through the cracks. You can see the live site at newlandsofstow.co.uk.

Why this project mattered

For a family choosing a retirement community, trust is everything, and the website is often the first impression, long before a phone call or a visit. Getting the design, the clarity, and the follow-up right is what turns quiet interest into a booked tour.

Available properties page showing Cotswold retirement apartments on the redesigned site
Brochure request and tour booking journey on the Newlands retirement village website
How we helped

Lead Generation Website Design

  • Full redesign in Elementor, built to reflect the premium, reassuring feel of the village
  • Clear conversion paths on every page for brochure downloads, tour bookings, and property enquiries
  • An easy-to-browse available properties section, so families can explore homes at their own pace
  • Fast-loading, mobile-friendly design tested across devices, since many enquirers research on phones and tablets
  • A calm, accessible layout with generous type and strong contrast, suited to an older audience and the families helping them

CRM Integration, Marketing Automation and Technical SEO

  • Connected the website to ActiveCampaign and the team’s care home CRM, so every enquiry lands in the right place automatically
  • Marketing automation set up so brochure requests and enquiries trigger timely, helpful follow-up
  • A full technical SEO audit and clean-up, giving the site solid foundations and helping families find Newlands in search
  • Faster page speeds and resolved crawl issues, so the site performs well for visitors and search engines alike
  • Ongoing support and a care plan, keeping the site secure, updated, and improving month on month
Results

Since the redesign, Newlands of Stow has seen stronger engagement and a clear lift in quality enquiries.

  • 50% increase in brochure requests since the new site launched
  • 20% increase in leads overall, with enquiries flowing straight into the CRM
  • Higher user engagement across the site, with visitors exploring more before they get in touch
  • A clearer, faster journey from first visit to booked tour or brochure download
  • A website that finally matches the standard of the village it represents

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