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Hi Everyone,

I just wanted to share some amazing news with you all.

My name is Pam and for those of you who don’t know me,  I’ve been working at Balance & Beam for over 10 years, helping Yvonne grow her wonderful business. Over this time my role has predominantly been in a marketing capacity and I can honestly say marketing Balance & Beam has been the best role I have ever had. Being surrounded by your children and their quirky little ways is a true blessing.

However as we are growing at such an amazing pace with new members joining our programme daily, I am moving into a new and exciting role as Head of Customer Experience. This really is the perfect role for me as I do love to talk and I am also a great listener.

In a nutshell my new role is to ensure that every member and their family has an amazing experience whilst they are a member.  

Over the next weeks and months I will be mingling in the lobby getting to know you all, asking you questions and listening to what you guys think and most importantly helping to implementing any changes to ensure your  experience as a member of our Balance & Beam family is an amazing one.

So, if you have any questions or would like to suggest anything please do get in-touch and let’s chat,  I’ll treat you to a coffee from our great coffee machine.

So that’s me Pam Green your new Head of Customer Experience here at the amazing Balance & Beam